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SOVEREIGN BUSINESS TRAINING
OUR SERVICE
OUR APPROACH
WHERE DO WE START?

Our tailored approach means that we will work with you to understand your needs and those of the people using the systems; then design a training course and plan that meets those needs.

Types of training:

  • Module level for all core housing functions, e.g. Arrears
  • Complete System Overview training
  • Classroom - style training
  • One-to-one training sessions
  • Development of user guide
  • Production of all training course material
  • Comprehensive individual training needs analysis carried out through interview with all staff
  • Ongoing refresher training
  • Periodic training for new recruits
Our training covers all of the major housing software systems supplied by organisations such as by Capita Software Services, Northgate Information Solutions, IBS, Anite, Aareon, Comino, MIS and Orchard Information Systems.
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