Outsourced IT Services > Fully Outsourced IT Services
Outsourcing IT reduces costs and improves technology services utilised by businesses. At Sovereign, we ensure that IT is a business enabler rather than just a 'back-office function'. Using our full outsourcing services, all of your IT functions, including strategy, high level procurement and day-to-day operations, are managed and performed by Sovereign in our own London data centre.
We are fully accountable for the functionality and performance of your IT operations. All our IT Outsourcing contracts are managed through Service Level Agreements (SLA), which commit us to delivering the quality of services our clients require, assuring you that the IT functions are in the hands of a skilled and responsive service provider.
We operate a 24/7 helpdesk that can manage your IT outside office hours, allowing for the least disruption to core business. We undertake to fully understand your business sector and business processes as well as design and deliver a customised service level agreement that is right for your business.