Managed IT Services

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Sovereign's experts create tailored services that manage and support all your operational IT functions, helping you reach your goals

 

Your business is evolving and you need to extend or replace your in-house IT operations.

You have specific objectives that you need to achieve in order for your business to grow. We create business solutions that directly help you achieve those objectives while serving you with the highest standards of customer care.

Our focus is firmly set on providing you with a reliable, secure and accessible service, allowing you to focus on your core business activities.

Services are managed from our head office and Tier III data centre in north London, in tandem with a Sovereign presence at your site if required. Engineers are available 24/7/365 to ensure your systems are monitored and provide any necessary support. If disruption to normal operations should occur, you can feel completely safe that an expert is on hand to sort it out as quickly as possible.

We are happy to engage at any level you require; a simple 24/7 support-and-fix service; the complete management of all functions; or the comprehensive alignment of IT to your business needs and objectives.

Innovative solutions scale with your business needs and all back-ups and updates can be scheduled for times that suit you.

All changes are scheduled, tested and signed off before moving to the live system, ensuring you always retain control and preserve an auditable trail.

 

As your IT partner, we focus on:

Responsive support

If you grow your services or need extra support for additional projects to cope with business fluctuation, you have an IT arm, which can readily provide the support you need, making you more agile. 

Peace of mind

You can concentrate on your business without worrying about the minutiae of what equipment to buy, if the backups have been completed or what to do if you have connectivity problems.

Skills, experience and knowledge

Our team of specialist engineers can enhance and complement your current IT resource. To maintain the knowledge pool at every site, we rotate our engineers so information and the service is not lost if a particular engineer is not on site.

Business driven IT investment

We make sure your IT investment helps to drive your business objectives. You gain the experience of a 24/7 service, without the costs or management time needed to achieve this. With service level agreements in place, you know and understand the service standard - you own your IT.

Get in touch with us today to discuss how we can help you with your project.

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